COVID-19 (coronavirus) Information and Resources for Travellers
Like you, we are passionate about exploring Whistler, but now is not the time for travel. We must all do our part to help flatten the curve. Please follow the advice of health authorities so that we can all enjoy Whistler again later.
- Please stay home and avoid all non-essential trips to Whistler
- Avoid gatherings
- Practice social distancing (stay at least 2 metres or 6 feet from others)
- Wash your hands regularly
We look forward to welcoming all our guests back to Whistler once we get through these challenging times together.
Canada’s federal government and the Province of British Columbia have implemented a number of measures to slow the spread of COVID-19, including:
- Canada will deny entry to travellers who are not Canadian citizens or Permanent Residents. Full details at canada.ca.
- Canadians have been instructed to avoid all non-essential travel outside of Canada. Anyone who does travel outside of Canada is required to self-isolate for 14 days upon their return.
- Air operators have been formally mandated to prevent any travellers with symptoms to board an aircraft within Canada (domestic), or to Canada (international) and only four Canadian airports are now accepting international flights, including Vancouver International Airport, Toronto Pearson International, Montréal-Trudeau International Airport and Calgary International Airport.
- Suspended visitor services to all Parks Canada sites, including national parks, national marine conservation areas and historic sites.
- Gatherings of more than 50 people are not permitted in British Columbia at this time.
- The provincial government has determined bars and clubs are unable to meet social distancing requirements, and are therefore closed until further notice.
- Restaurants and cafes in British Columbia can remain open, but for takeout service only.
- Casinos, including community gaming centres and bingo halls, are closed until further notice.
- Personal service establishments in BC, including spas, salons and tattoo parlours, are closed until further notice.
- BC Parks has closed a number of Parks across the province including Stawamus Chief Provincial Park, Shannon Falls Provincial Park and Joffre Lakes Provincial Park. These closures are in addition to a previous suspension of services and facilities in provincial parks, including visitor centres, nature houses, washrooms and day-use areas. In alignment with Parks Canada, all BC Parks campgrounds are closed until April 30, 2020. See additional information on BC Parks website.
- In Whistler, all non-essential municipal facilities have been closed and all Resort Municipality of Whistler programs and events have been suspended until further notice. Playgrounds, skate parks, tennis and basketball courts, and all gathering areas in parks have also been closed. Details are available at whistler.ca/covid19.
Vail Resorts has announced that all of its North American resorts and retail stores will remain closed for the 2019/20 winter ski season amidst the continued challenges associated with the spread of COVID-19. The Company will consider reopening Whistler Blackcomb, as well as Breckenridge Ski Resort in Colorado and Heavenly Mountain Resort in Lake Tahoe in late April/early May, dependent on the situation with COVID-19, as well as weather conditions. Visit Vail Resorts website for full details.
Many other businesses in Whistler, including restaurants, accommodations, activity operators and retail stores, are also suspending or modifying their operations. The following, detailed list will be updated regularly.
COVID-19 Business Impact in Whistler
The Whistler Visitor Centre has suspended operations until further notice, however, guests can call 1.800.944.7853 or use the Ask Whistler mobile chat service to speak with a Whistler.com agent who can answer questions and provide resort information.
The Province has created a dedicated phone service to provide British Columbians with non-medical information about COVID-19, including the latest information on travel recommendations and social distancing. Information is available in more than 110 languages, seven days a week between 7:30 AM – 8 PM at 1.888.COVID19 (1.888.268.4319) or via text message at 1.888.268.4319.
Additional COVID-19 information for travellers is available at hellobc.com.
In Whistler, Vancouver Coastal Health (VCH) is the official health authority. Any visitors with questions about COVID-19 or public health in Whistler are encouraged to consult the Vancouver Coastal Health website.
We will keep this page updated as changes occur. Last update: April 7, 2020