COVID-19 (Coronavirus) Information and Resources for Travellers

Provincial health authorities continue to recommend against non-essential personal travel at this time, but we look forward to welcoming our guests back to Whistler soon.

Please continue to follow the recommendations of health authorities to keep yourself and others safe – wash your hands regularly, practice social distancing, and stay home if you are feeling unwell.

Anyone with questions related to COVID-19 or public health in Whistler should consult Vancouver Coastal Health, the health authority for our region.


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COVID-19 Business Impact in Whistler

How is Whistler Responding to COVID-19?

  • Whistler continues to discourage non-essential personal travel at this time. We look forward to welcoming guests back to Whistler soon.

  • Whistler Blackcomb will remain closed for the 2019/20 winter ski season amidst the continued challenges associated with the spread of COVID-19. Information about refunds and credits for pass holders and pre-purchased lift tickets, lodging, ski school and equipment rentals is available on Vail Resorts' website.

  • Whistler Blackcomb has yet to announce an official re-opening date or summer operations plan, but are working towards late June/early July. More details are available from Vail Resorts. Additional information will be shared as it becomes available.

  • Many businesses in Whistler, including restaurants, accommodations, activity operators and retail stores, have suspended or modified their operations. The following, detailed list will be updated regularly: COVID-19 Business Impact in Whistler

  • All non-essential municipal facilities in Whistler have been closed and all Resort Municipality of Whistler programs and events have been suspended until further notice. Visit whistler.ca/covid19 for details.

  • Parks in Whistler have reopened for public use, but select amenities, including playgrounds, remain closed. Residents who choose to visit Whistler’s parks are reminded to stay safe, stay local, and practice physical distancing. Details are available at whistler.ca/parks.

  • Information about off-road recreational trails in Whistler is available at whistler.ca/trails and on TrailForks. Trail users are reminded to stay at least two metres from others, not to recreate in groups, and to ride and hike within your ability.

  • If you require non-emergent care while in Whistler, contact the Whistler Virtual Walk-In Clinic. If you or anyone you know requires urgent or emergent care locally, call the Whistler Health Care Centre at 604.932.4911. Call 911 for an emergency and 811 for non-emergency advice. The right care is local care that is connected to local systems that allow safe, in-person care if necessary.

For a complete overview of Whistler’s response to COVID-19, please visit whistler.ca/covid19.

How is British Columbia Responding to COVID-19?

  • A non-essential travel advisory remains in effect in British Columbia.

  • On May 19, British Columbia entered Phase 2 of BC’s Restart Plan. Some businesses and services across the province are beginning to reopen with new COVID-19 safety protocols in place. Details are available at www.gov.bc.ca/restartbc.

  • Many BC parks and recreation sites and trails have reopened for day-use and overnight camping. Some provincial parks and recreation sites that attract large crowds, including many in the Sea to Sky region, will remain closed until further notice. Know before you go, and only visit parks in your local area at this time.

  • Preferential access to provincial campgrounds and backcountry camping sites will be given to BC residents for the 2020 camping season. Reservations made by non-BC residents will be subject to cancellation. Visit discovercamping.ca for details and be sure to review the BC Parks Visitor Guide to Camping During COVID-19.

  • Gatherings of more than 50 people are not currently permitted in British Columbia.

For a complete overview of BC’s response to COVID-19, visit the BC government’s COVID-19 Provincial Support and Information page.

BC’s Restart Plan

On May 6, the provincial government released BC’s Restart Plan, which outlines a phased approach for gradually re-opening the BC economy. We are currently in Phase 1 of the plan, with Phase 2 set to begin mid-May.

In Phase 2, the province will see activities resume in areas such as retail, personal service establishments, restaurants, cafes and pubs, museums and art galleries, as well as parks, beaches and outdoor recreation.

If transmission rates remain low or in decline, Phase 3 will take place between June and September, and will include the re-opening of hotels and resorts, additional park openings, and overnight camping.

Phase 4 will not begin until the threat of COVID-19 has been significantly diminished through widespread vaccination, broad successful treatments, evidence of community immunity, or the equivalent.

For more information about BC’s Restart Plan, visit www.gov.bc.ca/restartbc.

How is Canada Responding to COVID-19?

  • The border between Canada and the US is closed for non-essential travel until further notice and Canada will deny entry to travellers who are not Canadian citizens or Permanent Residents. Full details at canada.ca.

  • A global travel advisory is in effect and Canadians have been instructed to avoid all non-essential travel outside of Canada. Anyone who does travel outside of Canada is required to self-isolate for 14 days upon their return.

  • Air operators have been formally mandated to prevent any travellers with symptoms of COVID-19 to board an aircraft within Canada (domestic), or to Canada (international) and only four Canadian airports are now accepting international flights, including Vancouver International Airport, Toronto Pearson International, Montréal-Trudeau International Airport and Calgary International Airport.

  • Beginning June 1, some Parks Canada places will begin to offer limited access and services. Openings will differ across the country and information will be updated regularly on the Parks Canada website.

For a full overview of Canada’s response to COVID-19, visit Coronavirus Disease (COVID-19): Canada’s Response.

The Whistler Visitor Centre has suspended operations until further notice, however, guests can call 1.800.944.7853 or use the Ask Whistler mobile chat service to speak with a Whistler.com agent who can answer questions and provide resort information.

The Province has created a dedicated phone service to provide British Columbians with non-medical information about COVID-19, including the latest information on travel recommendations and social distancing. Information is available in more than 110 languages, seven days a week between 7:30 AM – 8 PM at 1.888.COVID19 (1.888.268.4319) or via text message at 1.888.268.4319.

Additional COVID-19 information for travellers is available at hellobc.com.

In Whistler, Vancouver Coastal Health (VCH) is the official health authority. Any visitors with questions about COVID-19 or public health in Whistler are encouraged to consult the Vancouver Coastal Health website.

We will keep this page updated as changes occur. Last update: June 4, 2020