Know Before You Go
COVID-19 (Coronavirus) Information and Resources for Travellers
With British Columbia officially in Phase 3 of the province’s Restart Plan, Whistler is excited to welcome visitors back to our community. Below, visitors will find everything they need to know to help them plan their summer getaway to Whistler, including the latest local, provincial and federal updates related to tourism and travel.
If you have any symptoms associated with COVID-19 or have been in contact with a known case, we ask that you please postpone your visit. We also ask visitors to continue following the recommendations of health authorities to keep themselves and others safe while in Whistler, including physical distancing and frequent hand washing.
New! Whistler's Doors Open Directory
COVID-19 Business Impact in Whistler
How to Get the Most Out of Your Whistler Vacation This Summer:
- Bring a mask or face covering – Some businesses in Whistler, including Whistler Blackcomb, require face coverings to be worn when physical distancing cannot be maintained.
- Do your research and plan ahead – The Whistler Insider blog is a great resource packed with useful know before you go content to help with trip planning.
- Make reservations – While many restaurants, pubs and cafes are open, capacity will be limited so visitors should make reservations, or consider dining during non-peak times. Grabbing take-out and dining al fresco at a park or lake is another great option.
- Know what’s open – Consult the Doors Open Directory and COVID-19 Business Impacts in Whistler database to see what businesses are open and how they have changed their operations in response to COVID-19.
- Speak to a local – Connect with the team at Whistler.com for personalized local knowledge. Call 1.800.944.7853 or use the Ask Whistler mobile chat service to speak with a Whistler.com agent who can answer questions and help you book your trip.
- Extend your stay – With so much to do in Whistler, you will need more than a weekend to fit it all in. Try visiting midweek when the resort is typically quieter. See all Whistler summer vacation deals and packages.
- Enjoy Whistler Responsibly – Learn about the guidelines and changes we are asking of everyone who spends time in Whistler this summer at whistler.com/summer.
What You Need To Know: Whistler
- Whistler Blackcomb and the Whistler Mountain Bike Park are now open for summer operations. The mountains will have a limited summer footprint this season, focusing on sightseeing, hiking and mountain biking, and grab ‘n’ go food options. Whistler Blackcomb has introduced enhanced safety protocols, including physical distancing and cashless transactions. All guests are required to wear face coverings when in lift lines, gondolas, and inside restaurants and retail locations. Guests are asked to bring their own face coverings to help Whistler Blackcomb reduce its environmental footprint. Face coverings can be a cloth mask, scarf or buff, as long as it covers your nose and mouth. More information is available on Whistler Blackcomb's website.
- Many businesses in Whistler, including restaurants, accommodations, activity operators and retail stores, continue to have suspended or modified operations. Please review the COVID-19 Business Impact in Whistler database and Whistler's Doors Open Directory for details.
- The Whistler Visitor Centre has suspended operations until further notice, however, guests can call 1.800.944.7853 or use the Ask Whistler mobile chat service to speak with a Whistler.com agent who can answer questions and provide resort information.
- For information about municipal facilities and programs in Whistler, such as Meadow Park Sports Centre and the Whistler Public Library, visit the Resort Municipality of Whistler's website at whistler.ca/covid19.
- Whistler parks and playgrounds are open for public use. Visitors are reminded to practice physical distancing and frequent handwashing. Additional information about Whistler parks is available at whistler.ca/parks. Also see handy Know Before You Go tips.
- Information about off-road recreational trails in Whistler is available at whistler.ca/trails and on TrailForks. Trail users are reminded to stay at least two metres from others, not to recreate in groups, and to ride and hike within their comfort zone to help avoid putting any additional strain on local health care resources. Learn more about Whistler trail etiquette.
- Anyone with health questions or symptoms related to COVID-19 should use the COVID-19 Self-Assessment Tool or call 8-1-1 to speak to a health care professional. Anyone in Whistler requiring non-emergent care can contact the Whistler Virtual Walk-In Clinic or call the Whistler Health Care Centre at 604.932.4911.
For a complete overview of Whistler’s response to COVID-19, please visit whistler.ca/covid19.
What You Need To Know: British Columbia
- On June 24, British Columbia entered Phase 3 of BC’s Restart Plan. Businesses and services across the province are reopening with new COVID-19 safety protocols in place. Details are available at www.gov.bc.ca/restartbc.
- Non-essential personal travel is now permitted within British Columbia.
- There is no quarantine requirement for domestic travellers upon arrival in British Columbia. The Canadian border remains closed to international leisure and recreational travellers. See What You Need to Know: Canada for further information.
- Many BC parks and recreation sites and trails have reopened for day-use and overnight camping. Some provincial parks and recreation sites that attract large crowds, including many in the Sea to Sky region, will remain closed until further notice. Visitors are encouraged to do their research and know before you go.
- Preferential access to provincial campgrounds and backcountry camping sites will be given to BC residents for the 2020 camping season. Reservations made by non-BC residents will be subject to cancellation. Visit discovercamping.ca for details and be sure to review the BC Parks Visitor Guide to Camping During COVID-19.
- Gatherings of more than 50 people are not currently permitted in British Columbia.
- Visit the Destination BC website for additional information about travelling within British Columbia.
For a complete overview of BC’s response to COVID-19, visit the BC government’s COVID-19 Provincial Support and Information page.
BC’s Restart Plan
On May 6, the provincial government released BC’s Restart Plan, which outlines a phased approach for gradually reopening the BC economy. We are currently in Phase 3 of the plan.
Phase 2 began on May 19 during which time the province saw activities resume in areas such as retail, personal service establishments, restaurants, cafes and pubs, museums and art galleries, as well as parks, beaches and outdoor recreation.
The province transitioned to Phase 3 on June 24, where provincial health authorities approved the reopening of hotels and resorts, and the return of regional tourism.
Phase 4 will not begin until the threat of COVID-19 has been significantly diminished through widespread vaccination, broad successful treatments, evidence of community immunity, or the equivalent.
For more information about BC’s Restart Plan, visit www.gov.bc.ca/restartbc.
What You Need To Know: Canada
- The Canadian border remains closed for leisure and recreational travel. Essential international travel over the Canadian border is permitted, however, any visitor who arrives from outside of Canada must quarantine for 14-days. See the Canadian Border Services Agency website for details.
- A global travel advisory is in effect and Canadians have been instructed to avoid all non-essential travel outside of Canada. Anyone who does travel outside of Canada is required to self-isolate for 14 days upon their return.
- Air operators have been formally mandated to prevent any travellers with symptoms of COVID-19 to board an aircraft within Canada (domestic), or to Canada (international) and only four Canadian airports are now accepting international flights, including Vancouver International Airport, Toronto Pearson International, Montréal-Trudeau International Airport and Calgary International Airport.
- Visit canada.ca for additional information about travel restrictions, exemptions and advice.
For a full overview of Canada’s response to COVID-19, visit Coronavirus Disease (COVID-19): Canada’s Response.
In Whistler, Vancouver Coastal Health (VCH) is the official health authority. Any visitors with questions about COVID-19 or public health in Whistler are encouraged to consult the Vancouver Coastal Health website.
We will keep this page updated as changes occur. Last update: July 6, 2020