Know Before You Go
COVID-19 (Coronavirus) Information and Resources for Travellers
November 19, 2020 Update:
To help mitigate the spread of COVID-19, BC’s public health officials have strongly recommended that all social and recreational travel be avoided in British Columbia until December 7, 2020. This means all non-essential travel into, out of and within British Columbia should be postponed until the travel advisory is lifted. More information about the Province’s travel advisory is available on the Government of British Columbia’s website.
If you have any symptoms associated with COVID-19 or have been in contact with a known case, we ask that you please postpone your visit. We also ask visitors to continue following the recommendations of health authorities to keep themselves and others safe while in Whistler, including physical distancing, wearing a mask and practising good hand hygiene.
Whistler's Doors Open Directory
How to Get the Most Out of Your Whistler Vacation:
- Bring a mask or face covering – Masks are now required for everyone in all public indoor settings and workplaces in British Columbia. This includes retail stores, restaurants and common areas in hotels. Whistler also strongly encourages the wearing of masks in busy outdoor spaces and when walking along the Village Stroll.
- Do your research and plan ahead – Familiarize yourself with Whistler’s COVID-19 Travel Manners and check out the The Whistler Insider blog, which is a great resource packed with useful know before you go content to help with trip planning.
- Make reservations – While many restaurants, pubs and cafes are open, guidance from public health authorities limit capacity, so visitors should make reservations, or consider dining during non-peak times. Grabbing take-out and dining in your accommodation is another great option, and helps to support local businesses.
- Know what’s open – Consult the Doors Open Directory to see what businesses are open in Whistler and to learn how they have modified their operations in response to COVID-19.
- Speak to a local – Connect with the team at Whistler.com for personalized local knowledge. Call 1.800.944.7853 to speak with a Whistler.com agent who can answer questions and help you book your trip. Once you are in Whistler, visit the Whistler Visitor Centre or use the Ask Whistler mobile chat service for easy access to resort information. Note: the Whistler Visitor Centre is currently closed and will re-open for winter operations on December 7.
- Extend your stay – With so much to do in Whistler, you will need more than a weekend to fit it all in. Try visiting midweek when the resort is quieter, and there are more deals and value-add offers available. See all Whistler vacation deals and packages.
- Enjoy Whistler Responsibly – Let's adventure differently this winter. We ask all visitors to be kind, patient and understanding, and to respect the COVID-19 protocols Whistler has implemented across the resort to help keep local residents, staff and guests safe.
What You Need To Know: Whistler
- Whistler Blackcomb is now open for winter operations with enhanced safety protocols in place. Guests are required to wear face coverings to access the mountains and a new reservation system has been implemented to manage capacity limits. Priority access will be given to pass holders and lift tickets will not be available until December 8, at which point they can be purchased online only (i.e. guests will not be able to purchase lift tickets at the ticket window). See additional details about accessing Whistler Blackcomb this winter.
- Most businesses in Whistler, including restaurants, accommodations, activity operators and retail stores, continue to have modified operations in response to COVID-19. Please review Whistler's Doors Open Directory for details.
- The Whistler Visitor Centre is currently closed and expected to reopen for winter operations on December 10. Guests can call 1.800.944.7853 or use the Ask Whistler mobile chat service to speak with a Whistler.com agent who can answer questions and provide resort information.
- For information about municipal facilities and programs in Whistler, such as Meadow Park Sports Centre and the Whistler Public Library, visit the Resort Municipality of Whistler's website at whistler.ca/covid19.
- Anyone with health questions or symptoms related to COVID-19 should use the COVID-19 Self-Assessment Tool or call 8-1-1 to speak to a health care professional. Anyone in Whistler requiring non-emergent care can contact the Whistler Virtual Walk-In Clinic or call the Whistler Health Care Centre at 604.932.4911.
For a complete overview of Whistler’s response to COVID-19, please visit whistler.ca/covid19.
What You Need To Know: British Columbia
- British Columbia is currently in Phase 3 of the BC Restart Plan. Details are available at www.gov.bc.ca/restartbc.
- There is no quarantine requirement for domestic travellers upon arrival in British Columbia. The Canadian border remains closed to international leisure and recreational travellers. See What You Need to Know: Canada for further information.
- Masks are required for everyone in all public indoor settings and workplaces in British Columbia. This includes retail stores, restaurants and common areas in hotels. Learn more here.
- Please consult the BC Parks website for information regarding provincial parks in the Whistler area, including COVID-19 updates and operational statuses. Some provincial parks and recreation sites that attract large crowds, including Joffre Lakes Provincial Park, remain closed. Visitors are encouraged to do their research and plan ahead.
- Night clubs and stand alone banquet facilities are currently closed in British Columbia. Restaurants, bars and pubs remain open, but must stop serving alcohol at 10 PM.
- Gatherings of more than 50 people are not currently permitted in British Columbia.
- Visit the Destination BC website for additional information about travelling within British Columbia.
For a complete overview of BC’s response to COVID-19, visit the BC government’s COVID-19 Provincial Support and Information page.
BC’s Restart Plan
On May 6, the provincial government released BC’s Restart Plan, which outlines a phased approach for gradually reopening the BC economy. We are currently in Phase 3 of the plan.
Phase 2 began on May 19 during which time the province saw activities resume in areas such as retail, personal service establishments, restaurants, cafes and pubs, museums and art galleries, as well as parks, beaches and outdoor recreation.
The province transitioned to Phase 3 on June 24, where provincial health authorities approved the reopening of hotels and resorts, and the return of regional tourism.
Phase 4 will not begin until the threat of COVID-19 has been significantly diminished through widespread vaccination, broad successful treatments, evidence of community immunity, or the equivalent.
For more information about BC’s Restart Plan, visit www.gov.bc.ca/restartbc.
What You Need To Know: Canada
- The Canadian border remains closed for leisure and recreational travel. Essential international travel over the Canadian border is permitted, however, any visitor who arrives from outside of Canada must quarantine for 14-days. See the Canadian Border Services Agency website for details.
- A global travel advisory is in effect and Canadians have been instructed to avoid all non-essential travel outside of Canada. Anyone who does travel outside of Canada is required to self-isolate for 14 days upon their return.
- Air operators have been formally mandated to prevent any travellers with symptoms of COVID-19 to board an aircraft within Canada (domestic), or to Canada (international) and only four Canadian airports are now accepting international flights, including Vancouver International Airport, Toronto Pearson International, Montréal-Trudeau International Airport and Calgary International Airport.
- Visit canada.ca for additional information about travel restrictions, exemptions and advice.
For a full overview of Canada’s response to COVID-19, visit Coronavirus Disease (COVID-19): Canada’s Response.
COVID-19 Is Not on Vacation
How to Have Fun in Whistler with Dr. Bonnie Henry's Travel Manners
Check Before You Go
- Visit whistler.com/covid for everything you need to know about visiting Whistler.
- Consult Whistler's Doors Open Directory to see what businesses are open and to learn how Whistler businesses have modified their operations in response to COVID-19.
- Do your research and plan ahead – The Whistler Insider blog is a great resource packed with useful know before you go content.
Fewer Faces in Bigger Spaces
- Spread out to areas that are less populated. Visit the Whistler Visitor Centre, use the Ask Whistler mobile chat service or connect with a Village Host for recommendations.
- Whistler has lots to offer outside of the Village Stroll. Try exploring Whistler Creekside, Function Junction and the variety of cultural experiences along the Cultural Connector.
- Try visiting midweek when the resort is quieter and there are more deals and value-add offers available.
If Sick, Stay Home
- If you have any symptoms associated with COVID-19 or have been in contact with a known case, we ask that you please postpone your visit.
- If you begin to feel unwell while visiting Whistler, self-isolate in your accommodation immediately. Call 8-1-1 to speak to a health care professional, or call the Whistler Health Care Centre at 604-932-4911.
- Whistler is a small community with 12,000 residents and limited health care services. Thank you for doing your part to help keep our community safe!
Wash Your Hands
- Good hand hygiene is one of the most effective ways to slow the spread of COVID-19. Wash your hands regularly and look for white poles with signage around the Village providing direction to public washrooms.
- Hand sanitizer is available in many locations throughout the Village. Look for blue signs indicating where hand sanitizer is available.
Keep a Safe Physical Distance
- Remember, 2 metre physical distancing is important in Whistler too.
- Bring a mask or face covering. Masks are required for everyone in all public indoor settings and workplaces in British Columbia. This includes retail stores, restaurants and common areas in hotels. Face coverings are required in order to access Whistler Blackcomb and Whistler also strongly encourages the wearing of masks when walking along the Village Stroll.
- Many businesses in Whistler, including Whistler Blackcomb, have mandatory face covering policies in place while enjoying their offerings. Please be respectful of these policies.
- Watch for markings on the ground to help guide where to stand in line for stores and restaurants. Keep an eye out for one-way aisles, traffic flow markers, and designated entry and exit points in buildings.
- Be prepared for the experience in Whistler to be somewhat different. We ask all visitors to be kind, patient and understanding, and to respect the enhanced safety protocols that have been put in place across the resort to ensure the safety of guests, staff and residents.
- Expect maximum capacity limits in businesses and keep in mind restaurants can only accommodate a maximum of 6 persons at each table.
- While many restaurants, pubs and cafes are open, capacity will be limited so visitors should make reservations, or consider dining during non-peak times.
- Grabbing take-out is another great option, but please be sure to dispose of waste responsibly. Remember, Whistler is bear country – if a bin is full, please find an alternate location to dispose of your waste. Never leave garbage or recycling on the ground.
Respect Travel Advisories
- There is no quarantine requirement for domestic travellers arriving in BC. Visit www.gov.bc.ca/restartbc for additional information about travelling within BC.
- The Canadian border remains closed for leisure and recreational travel. Essential international travel over the Canadian border is permitted, however, any visitor who arrives from outside of Canada must quarantine for 14-days upon arrival. See the Canadian Border Services Agency website for details.
- Visit BCparks.ca for information about provincial park closures and advisories.
In Whistler, Vancouver Coastal Health (VCH) is the official health authority. Any visitors with questions about COVID-19 or public health in Whistler are encouraged to consult the Vancouver Coastal Health website.
We will keep this page updated as changes occur. Last update: November 23, 2020