Whistler’s Official Central Reservations Service

As the Official Central Reservations Service for Tourism Whistler, we work closely with a wide selection of accommodation, activity and transportation partners to provide unforgettable vacations for our guests. Whether you’re looking for a personalized package to check off those bucket list items, or simply a weekend getaway in the mountains, our local team can give you the best advice and assist with booking any and all aspects of your trip.



Meet the Team

Based right in the heart of the Village, our local Travel Consultants are experts in all things Whistler. We live and play here for one reason – our passion for the mountains. As a team of skiers, bikers, snowboarders, golfers, and hikers, we come to work each day to share this passion with you.

Amazing people! Very friendly, and always ready to help you! Thanks a lot guys! YOU ARE AMAZING!
- Jose
Fast online services and customer service through chat is very helpful and accommodating.
- Autumn
We really, really appreciate all you did to help make our trip wonderful!
- Crystal
Very professional and very quick, very polite and very informative!
- Stephanie
W.com is the bees knees. Amazing, brilliant, wonderful, fantastic!
- Tegan
You guys are always great. I tell everyone about your service.
- Erin
The website is quick and easy. And staff are quick to reply to emails when I needed help.
- Laing
What top notch service! So quick, so helpful and so friendly - what more could you ask for?
- Sara


Why Whistler.com?

Whistler-Based Team

We are a team of Whistler residents, so when you ask what the weather’s like, we can simply look out the window. When you ask about hiking, we can tell you the conditions of the trail we did over the weekend. That’s the unique benefit of a team that’s not just based in Whistler, but is constantly exploring and enjoying everything it has to offer – so we can share it all with you.

Local Knowledge

There’s no guidebook in the world that can match the knowledge of someone who lives and breathes Whistler. When we're not at our desks helping you, we're out exploring the endless slopes, trails, lakes and mountains that make up our home. Living in the resort gives us local, in-depth knowledge of everything from where to find the best Caesar to how to make the most of a day on the mountain in any season.

Personalized Service

Not sure where you want to stay, but know exactly what you want from your accommodation? Want to organize something special, but unsure where to start? Our Travel Consultants use our wealth of local knowledge and combine it with your personal preferences to create bespoke, personalized travel plans.

Whistler.com does a lot more than simply book accommodation - our Travel Consultants will take care of every detail of your vacation. We can arrange for everything from airport transfers to activities, stay and ski packages, tours and rentals. In just one simple phone call you can have your entire vacation booked, safe in the knowledge that it has been personalized for you with a friendly and knowledgeable local Travel Consultant.

Trusted Provider

Large Accommodation Selection

More than 95 per cent of Whistler's accomodation options can be found on Whistler.com, which means it's easy to find the perfect home away from home based on your needs. Choose from a variety of rates and amenities to suit the accommodation budgets and requirements of all travellers, from family-friendly condos and chalets, to luxury hotel suites and executive homes.

Flexible Cancellation

We work closely with our local resort partners to ensure travel to Whistler is flexible. Many of our hotel and activity partners offer flexible cancellation policies to give you peace of mind when planning your vacation.

In addition, international travellers as well as residents of British Columbia will have the option to purchase Trip Cancellation Insurance upon check-out. Travel Insurance is offered and underwritten by Travel Guard, one of the leading travel insurance companies in the world. Protect your vacation investment and purchase travel insurance.

Price Match Guarantee

Whistler.com guarantees the lowest prices on accommodation in Whistler. We provide no-obligation quotes, giving you time to review all your options. If you find a lower price within 48 hours of booking your reservation, we'll match it and refund the difference, or cancel your reservation without penalty. So go ahead and shop around. We'll meet or beat any other offers out there!

Terms and Conditions

  • Rate must be for the exact same property, property manager, quality level, number of guests and same currency.
  • Refund and payment policies must be the same.
  • Arrival and departure dates must be the same.
  • Rate must be available to all general consumers, not bulk rates for groups, travel organizations, membership clubs or organizations.
  • Does not apply to credential, negotiated, convention, award redemptions, coupon, package, or travel industry rate programs.
  • Does not apply to rates offered without the specific hotel and location being disclosed until the consumer completes the reservation.
  • Price Match Guarantee only applicable for accommodation reservations. Does not apply to flights, transfers, activities, travel insurance, event tickets or other items sold through Whistler.com.

Legally Zoned and Licenced Accommodation

All accommodation sold on whistler.com is legally zoned and licenced. For more information regarding accommodation and local zoning laws, please visit the Resort Municipality of Whistler's website.

Testimonials

Sofia was very helpful and patient and looked for my best options for my trip. She is the perfect person for this job! Just so friendly! Thank you for all your help!!

Darren (June 2024)

Craig was great to work with. He followed up with additional information and got me what I needed. Very friendly and easy to talk to.

Michael (May 2024)

The staff was super helpful and made the process so easy. Can’t wait to come visit!

Alana (May 2024)

The person on the other end of the phone was fantastic, and did what I need done in short order. She was extremely friendly. The process was surprisingly easy.

Fazal (May 2024)

Very friendly and efficient. Painless experience.

Jenna (May 2024)

Jade Meares helped us and was super fantastic! Please thank her again for us!

Scott (May 2024)

Good site, easy to order, change order as needed. Looking forward to our Whistler activities!

Elizabeth (May 2024)

I would like to give a shout out to Craig Loucao who answered my questions quickly, was super helpful and provided great customer service!

Pamela (May 2024)

Customer service was top notch as usual.

Eric (May 2024)

Katie and the other travel consultant I talked to were super helpful and so nice! I will recommend them to any person who is interested in traveling to Whistler for a trip!

Ally (May 2024)

Jade Meares was awesome to work with!!

Janet (May 2024)

Very quick response on an e-mail question. Excellent service - highly appreciated.

Günter (April 2024)

Jade was very helpful and friendly.

Chandler(April 2024)

It was a pleasure talking to Craig, my consultant.

Monty (April 2024)

Sofia was super helpful in my booking, made the process so easy, I didn't have to lift a finger! Would 100% recommend to anyone!

Heeya (April 2024)

I like being able to use the chat, or call, to get help. Over the years I've never had a phone call or chat that didn't solve my problem or answer my question, your staff know the area well.

Christopher (April 2024)

Sofia was a great help and a pleasure to deal with.

Gerald (April 2024)

I worked with a gentleman by the name of Craig, he provided the best customer service, he was polite, kind, full of knowledge. He was a pleasure to work with.

Dee Dee (February 2024)

A shout out to all members of the team. Everyone was very helpful. I would definitely recommend Whistler.com

Tamara (February 2024)

Alli was a great help to me in deciding which lodging was best for my needs.

Mike (February 2024)

A huge thank you! Our trip was very successful! I have no hesitation in recommending Whistler.com to my friends who, having listened to our glowing reports, are interested in a similar holiday! Alli was an excellent contact and her assistance was brilliant!

Elaine (February 2024)

We had a wonderful vacation ... special thank you with the reservations, changes, etc. Your magnificent service makes all the difference.

Eric (December 2023)

Love this website and love this town! Very easy experience.

Albert (September 2023)

I am very impressed with this booking service. My booking/travel agent Alli helped me navigate through all things Whistler and was happy to provide me with a suite of options and then refine the options based on budget, must-haves and preferred dates. Alli has been friendly and attentive and am looking forward to booking the remaining parts of our upcoming trip through Whistler.com with Alli!

Nathan (September 2023)

It was very easy and as seniors who never grew up on computers appreciate that very much.

Eldon (August 2023)

Great communication with Alli helping me book. Booking was easy!

Judy (August 2023)

Received several quotes from Alli A. before booking online. She was very helpful and wonderful to work with. She deserves kudos for her efforts.

Breanne (July 2023)

Very patient and helpful representatives

Warwick (July 2023)

Very easy to navigate

David (July 2023)

Any questions I had were promptly answered by the reservations team - thanks!!

Fiona (June 2023)

"Booking experience was clear and easy. Looking forward to the ziplining adventure!"

Rona (May 2023)

"Justin has been an awesome help over at TW and the length of our email thread just speaks to his level of detail and thoroughness! Hats off to him."

Julia (May 2023)

"Alli who helped with my booking was very helpful. Great experience."

Douglas (April 2023)

"Live chat with local was helpful"

Yasuko (April 2023)

"Phone help was exceptional!"

Evan (April 2023)

"Alli was extremely helpful! Thank you."

Seema (April 2023)

"Great service for first time visitors."

Ian (April 2023)

"Alli Armstrong has been very helpful throughout this process."

Susie (April 2023)

"Amazing people! Very friendly, and always ready to help you! Thanks a lot guys! YOU ARE AMAZING!"

Jose Augusto (April 2023)

"Great help with the chat person that was able to put the quote together for me based on my needs. Thank you."

Mike (April 2023)

"Fast online services and customer service through chat is very helpful and accommodating."

Autumn (April 2023)

"Great information all in one location."

Autumn (April 2023)

"We could not be happier! From the transport, to the ski delivery, to the grocery delivery, to the condo, and to the loveliness that is Whistler. The boys have skied all day in excellent conditions and they are raving. They don’t rave about anything usually! I almost want to cry when I think about the amount of stress you took off of my shoulders while planning this trip."

Maranda (April 2023)

"Alli answered all of my questions, she went above and beyond to assist me even after the phone call with other inquiries that I have, saving me a lot of time. She also has an amazing vibe (and voice), it makes me really want to deal with her the next time I visit Whistler."

Karen (March 2023)

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