Why Whistler.com?
Whistler-Based Team
We are a team of Whistler residents, so when you ask what the weather’s like, we can simply look out the window. When you ask about hiking, we can tell you the conditions of the trail we did over the weekend. That’s the unique benefit of a team that’s not just based in Whistler, but is constantly exploring and enjoying everything it has to offer – so we can share it all with you.
Local Knowledge
There’s no guidebook in the world that can match the knowledge of someone who lives and breathes Whistler. When we're not at our desks helping you, we're out exploring the endless slopes, trails, lakes and mountains that make up our home. Living in the resort gives us local, in-depth knowledge of everything from where to find the best Caesar to how to make the most of a day on the mountain in any season.
Personalized Service
Not sure where you want to stay, but know exactly what you want from your accommodation? Want to organize something special, but unsure where to start? Our Travel Consultants use our wealth of local knowledge and combine it with your personal preferences to create bespoke, personalized travel plans.
Whistler.com does a lot more than simply book accommodation - our Travel Consultants will take care of every detail of your vacation. We can arrange for everything from airport transfers to activities, stay and ski packages, tours and rentals. In just one simple phone call you can have your entire vacation booked, safe in the knowledge that it has been personalized for you with a friendly and knowledgeable local Travel Consultant.
Trusted Provider
Large Accommodation Selection
More than 95 per cent of Whistler's accomodation options can be found on Whistler.com, which means it's easy to find the perfect home away from home based on your needs. Choose from a variety of rates and amenities to suit the accommodation budgets and requirements of all travellers, from family-friendly condos and chalets, to luxury hotel suites and executive homes.
Flexible Cancellation
We work closely with our local resort partners to ensure travel to Whistler is flexible. Many of our hotel and activity partners offer flexible cancellation policies to give you peace of mind when planning your vacation.
In addition, international travellers as well as residents of British Columbia will have the option to purchase Trip Cancellation Insurance upon check-out. Travel Insurance is offered and underwritten by Travel Guard, one of the leading travel insurance companies in the world. Protect your vacation investment and purchase travel insurance.
Price Match Guarantee
Whistler.com guarantees the lowest prices on accommodation in Whistler. We provide no-obligation quotes, giving you time to review all your options. If you find a lower price within 48 hours of booking your reservation, we'll match it and refund the difference, or cancel your reservation without penalty. So go ahead and shop around. We'll meet or beat any other offers out there!
Terms and Conditions
- Rate must be for the exact same property, whether a vacation rental or hotel, including the specific address and room type, property manager (if applicable), quality level, number of guests, and currency
- Refund and payment policies must be the same.
- Arrival and departure dates must be the same.
- Rate must be available to all general consumers, not bulk rates for groups, travel organizations, membership clubs or organizations.
- Does not apply to credential, negotiated, convention, award redemptions, coupon, package, or travel industry rate programs.
- Does not apply to rates offered without the specific hotel and location being disclosed until the consumer completes the reservation.
- Price Match Guarantee only applicable for accommodation reservations. Does not apply to flights, transfers, activities, travel insurance, event tickets or other items sold through Whistler.com.
Legally Zoned and Licenced Accommodation
All accommodation sold on whistler.com is legally zoned and licenced. For more information regarding accommodation and local zoning laws, please visit the Resort Municipality of Whistler's website.
Testimonials
Read recent customer testimonials about Whistler.com’s local travel consultants, booking support, activity planning, transportation assistance, and vacation planning service.
Keep up the great work. Everyone who I have contact with there are always super friendly and helpful. Total top ratings for service! Above and beyond, which can be rare these days.
Great value with the added benefit of great service.
As Teed Up are located in Australia, Victor Chigo was extremely helpful in getting these bookings locked in for us. Thank you Victor.
Couldn't have been more helpful. Thank you so much yet again.
I accidentally reserved the wrong time for my activity and I was able to call and have it changed. I really appreciated the amazing service.
I am travelling from Australia and used the chat to find out information. It was simple and informative and got all the information I needed.
Excellent service. Easily accessible, professional, prompt, and courteous. 5 Star for sure!
Team was very responsive and super helpful in setting up lessons for our young beginner.
I thought it was very good of you guys to call right away and let me know that the shuttle would be more of a wait. Then realizing the mistake on the quick phone call you guys sent me an email assuring that we could get in the shuttle when we arrive and head out to Whistler. I appreciate all the efforts to make our trip as easy as possible. Thanks.
It was effective and efficient.
Great Service and a special thanks to Anje Te Boekhorst for helping with the voucher.
Victor has been AMAZING. Thank you for being so on top of our trip.
Ellie was a great help as were all other staff involved.
Anje Te Boekhorst was exceptional. Said she would contact me and over a month later, when info was available, she did. Awesome. Thank you Anne.
The best! Thank you Whistler.com and Ellie!
I appreciate the service provided by Whistler.com. I booked before the summer promotions came out so I decided to contact your team to see if I was eligible to receive the $150 activity voucher that is posted on the website. The assistant kindly added it to our booking as we had booked early. Great customer service!
This is my first and likely only time going to Whistler. I was totally overwhelmed at my options for transport and then I found your site - they handled all the bookings and subsequent changes which made it so easy. Totally appreciated the help.
I appreciate that I could pick up the phone and chat with a real human! Though I could have booked online, I was happy to use her link and get her a small kickback :) real people are the best 👌
My booking agent Victor was very personable and easy to speak with. A great asset!
Catalina was very professional, friendly and helpful.
Thanks Carolina! Very helpful.
Had to call in on the phone but the rep was very kind and helpful and efficient.
It's very easy to use and contact you. Thanks to Ellie for the great services.
Victor Chigo was amazing - very helpful and his replies were prompt. He organised exactly what I needed for 2 of my clients from Australia. Many thanks for his expertise.
Ellie was so kind, cheerful and helpful. I have not received this level
of friendly informative help in a very long time. She made me feel less
anxious and happy about my decisions and choices….and really excited and
looking forward to my trip to Whistler.
I loved everything, including your customer service. Anje answered all my
questions every time—it was perfect.
Victor at Whistler bookings has been fantastic and very helpful when
booking my vacation.
I just want to thank whistler.com for providing me with outstanding
service.
Belen was simply amazing. She made great recommendations, was extremely helpful and patient throughout the process and it was a pleasure to book my family's ski trip with her. Her response time was excellent, she was always very proactive and overall very nice.
Anje made the booking experience enjoyable and gave me confidence in the process. We are a family of first time skiers coming to Whistler next year and had lots of questions which Anje was able to answer and give us confidence that we were booking the right services.
Love this booking site, always the best deals and helpful staff readily available, appreciate you guys.
Very helpful accessible and responsive. A great experience.
Your service was excellent and if I come again I will certainly use your service.
Every time I have called in the staff go over and beyond to answer my questions. I feel so overwhelmed with all the choices and the staff have always taken the time to explain each activity in so much detail. I also like the suggestions given to make my choice easier to make.
It was just a great experience. I’ve usually booked trips on my own but doing it through Whistler.com was easy and fast and the consultants were very friendly.
Can't stress enough how friendly and helpful your consultants are. They are all amazing at providing service.
The entire process was simple and pleasant.
Very helpful especially since she lived in Whistler and could give me insight and advice.
The Whistler team was great to work with in booking our upcoming weekend getaway! Fast, clear, prompt responses to ensure our vacation goes smoothly. Will always recommend Whistler as a vacation location and most importantly, to connect with a local expert to ensure the trip is unforgettable!
You just can’t beat that amount of local knowledge.
Every person I have dealt with through Whistler.com is great. Quick, easy, effective. The service I have received whenever I have booked has been literally legendary. The staff are amazing and I have had stress free trips booking through Whistler.com.
Great support via email as booking from Australia.
The callback from a person at Whistler.com was quite unexpected. It was a courtesy call to see if we had any other request for activities, or any special needs. It was wonderful to get that call even though we did not. First time that has happened for us.
The travel consultant who followed up with me after my online booking, Tally, was amazing. I rated my booking experience so highly because of the service she provided.
Responded well to my emails with good answers that helped me make a decision about booking.
The customer service was exceptional, especially as your team noted a discrepancy as I had selected the wrong route. Very grateful thank you
Very helpful chat line - answered all my questions. Booking process was easy
Excellent customer service!
The live chat with an agent was very good. Responsive and helpful.
Amazing service! Not an everyday experience that we get on the phone calls anymore and also hold was very short! Thank you for everything.
"The lady on the phone was very helpful and I was successful in booking the transportation thanks to her."
"I found the service of Whistler.com extremely helpful! When one of our bookings was cancelled, whistler.com emailed and offered us a similar experience with a deal! This made sure we didn’t miss out and still got the experience as requested! It was so helpful and much appreciated!"
"It was a great experience. She was super helpful getting me the the process and helping me understand the area and how it all works."