Whistler’s Official Central Reservations

As the Official Central Reservations for Tourism Whistler, we work closely with a wide selection of resort accommodation and activity partners in providing unforgettable vacations for our guests. Whether you’re looking for a personalized package to check off those bucket list items, or simply a weekend getaway in the mountains, our team can give you the best advice on any and all aspects of planning your trip.



Meet the Team

Based right in the heart of the Village, our local Travel Consultants are experts in all things Whistler. We live and play here for one reason – our passion for the mountains. As a team of skiers, bikers, snowboarders, golfers, and hikers, we come to work each day to share this passion with you.

Amazing people! Very friendly, and always ready to help you! Thanks a lot guys! YOU ARE AMAZING!
- Jose
Fast online services and customer service through chat is very helpful and accommodating.
- Autumn
We really, really appreciate all you did to help make our trip wonderful!
- Crystal
Very professional and very quick, very polite and very informative!
- Stephanie
W.com is the bees knees. Amazing, brilliant, wonderful, fantastic!
- Tegan
You guys are always great. I tell everyone about your service.
- Erin
The website is quick and easy. And staff are quick to reply to emails when I needed help.
- Laing
What top notch service! So quick, so helpful and so friendly - what more could you ask for?
- Sara


Our Values

At Whistler.com, we’re proud of where we live and want to ensure our visitors experience Whistler in the best possible way. While adventure is at the core of what we do, we hold great value for the mountains that surround us and the community we are a part of and strive to be mindful of our impact on them. We invite you to embrace the importance of being a responsible traveller and join us in taking meaningful steps towards the resort’s vision of sustainability.

When you book through Whistler.com, you can be confident that you have chosen a vacation provider with a purpose, vision and mission that you can trust in.

Purpose

To honour and celebrate Whistler’s unique mountain culture.

Vision

To be the most valued, respected and sustainable mountain destination.

Mission

To inspire mountain enthusiasts and adventure seekers to thoughtfully experience and share Whistler again and again.

Personalized Service

What Makes Whistler.com Unique?

We are a team of Whistler residents. We love where we live, and we bring that energy and passion to everything we do. As collaborative, mountain-loving individuals, we show up and achieve great things professionally and personally. Living in the resort gives us local, expert knowledge and means we can provide a highly personalized experience to our guests.

Have somewhere in particular you'd like to stay? Or something special you'd like to do while you're here? Our Travel Consultants build bespoke packages, turning your dream Whistler vacation into a reality. They can also provide no-obligation quotes, giving you time to review all your options. We are so confident in our ability to offer you an unbeatable price that we offer a Price Match Guarantee - if you find accommodation rates lower than ours we will match it or refund you with no hassle.

Whistler.com does a lot more than simply book accommodation. Our Travel Consultants will take care of every detail of your vacation, making it your most memorable to date. We can arrange for everything from airport transfers, to activities, stay and ski packages, tours and rentals. In just one simple phone call you can have your entire vacation booked, easy and stress free.

Trusted Provider

Large Accommodation Selection

More than 95 per cent of Whistler's accomodation options can be found on Whistler.com, which means it's easy to find the perfect home away from home based on your needs. Choose from a variety of rates and amenities to suit the accommodation budgets and requirements of all travellers, from family-friendly condos and chalets, to luxury hotel suites and executive homes.

Flexible Cancellation

We work closely with our local resort partners to ensure travel to Whistler is flexible. Many of our hotel and activity partners offer flexible cancellation policies to give you peace of mind when planning your vacation.

In addition, international travellers as well as residents of British Columbia will have the option to purchase Trip Cancellation Insurance upon check-out. Travel Insurance is offered and underwritten by Travel Guard, one of the leading travel insurance companies in the world. Protect your vacation investment and purchase travel insurance.

Price Match Guarantee

Whistler.com guarantees the lowest prices on accommodation in Whistler. If you can find a lower price within 48 hours of booking your reservation, we'll match it and refund the difference, or cancel your reservation without penalty. So go ahead and shop around. We'll meet or beat any other offers out there!

Terms and Conditions

  • Rate must be for the exact same property, property manager, quality level, number of guests and same currency.
  • Refund and payment policies must be the same.
  • Arrival and departure dates must be the same.
  • Rate must be available to all general consumers, not bulk rates for groups, travel organizations, membership clubs or organizations.
  • Does not apply to credential, negotiated, convention, award redemptions, coupon, package, or travel industry rate programs.
  • Does not apply to rates offered without the specific hotel and location being disclosed until the consumer completes the reservation.
  • Price Match Guarantee only applicable for accommodation reservations. Does not apply to flights, transfers, activities, travel insurance, event tickets or other items sold through Whistler.com.

Testimonials

"Booking experience was clear and easy. Looking forward to the ziplining adventure!"

Rona (May 2023)

"Jesica was amazing, responsive and helpful. She helped us get a deal!"

Joselyn (May 2023)

"A few years ago, I tried booking through Whistler.com and was helped by the lovely Leah Regan. Now I will always reach out to her whenever I book. Not only is she knowledgeable about Whistler, she is very helpful in getting me what I want. And if she doesn't, she finds alternatives for me. Even though we've only communicated through email, I can always sense a smile through the internet always willing to help."

Jason (May 2023)

"Justin has been an awesome help over at TW and the length of our email thread just speaks to his level of detail and thoroughness! Hats off to him."

Julia (May 2023)

"Alli who helped with my booking was very helpful. Great experience."

Douglas (April 2023)

"Live chat with local was helpful"

Yasuko (April 2023)

"Phone help was exceptional!"

Evan (April 2023)

"Alli was extremely helpful! Thank you."

Seema (April 2023)

"Great service for first time visitors."

Ian (April 2023)

"Alli Armstrong has been very helpful throughout this process."

Susie (April 2023)

"Great chat with Chris and good help, thanks."

Christopher (April 2023)

"Leah Regan was amazing! She was super helpful and really understood our needs. The booking was super easy and we are very happy with everything"

Elizabeth (April 2023)

"Thank you Jesica for the fast work! The process was very simple, I like how I can book my itinerary via an email link."

Kaylyn (April 2023)

"Amazing people! Very friendly, and always ready to help you! Thanks a lot guys! YOU ARE AMAZING!"

Jose Augusto (April 2023)

"Camille was very helpful"

Marie-Pierre (April 2023)

"Great help with the chat person that was able to put the quote together for me based on my needs. Thank you."

Mike (April 2023)

"Fast online services and customer service through chat is very helpful and accommodating."

Autumn (April 2023)

"Great information all in one location."

Autumn (April 2023)

"Devon was a big help!"

Skip (April 2023)

"Jesica is amazing! Follow up on us and helped us with our reservations."

Gilberto (April 2023)

"We could not be happier! From the transport, to the ski delivery, to the grocery delivery, to the condo, and to the loveliness that is Whistler. The boys have skied all day in excellent conditions and they are raving. They don’t rave about anything usually! I almost want to cry when I think about the amount of stress you took off of my shoulders while planning this trip."

Maranda (April 2023)

"Camille was very friendly, answered everything and provided me with the right links and resources."

Karen (March 2023)

"Alli answered all of my questions, she went above and beyond to assist me even after the phone call with other inquiries that I have, saving me a lot of time. She also has an amazing vibe (and voice), it makes me really want to deal with her the next time I visit Whistler."

Karen (March 2023)

"Just wanted to thank you SO MUCH for all the help you gave us on planning our vacation to Whistler. We all had a fantastic and memorable time. We got there with only 2 skiers and left with FIVE!! The ski instruction really made a difference for the first time skiers. By the end they were all skiing wonderfully. The restaurants we ate at were all good. We also loved the bobsledding and the snow mobiling. Everyone was super nice to us!. Bottom line we LOVE Whistler and can't wait to come again!! We really, really appreciate all you did to help make our trip wonderful!!"

Crystal (January, 2023)

"Excellent customer service! Leah was awesome!"

Humberto (November 2022)

"Devon was exceptionally helpful!"

Karen (November 2022)

"Chris has been really patient and so very helpful. Much appreciated."

Julianne (November 2022)

"Chris Watson at Whistler.com provided top class service. He was extremely professional and knowledgeable. He was patient and he listened and catered to all my requests. In addition, he helped me arrange my itinerary. I really appreciate his time and effort in assisting with my booking."

Unknown (August 2022)

"Leah Regan that helped me was fantastic and very patient with answering all my questions."

Larissa (August 2022)

"Leah was amazing!"

Stephen (August 2022)

"I spoke with Jessica today and she was so helpful. Very professional and very quick, very polite and very informative! A true gem to deal with. She answered every question I had but also went over and above suggesting things I could do while my family went ziplining. It's really so appreciated when you are from another province. A++ for my experience."

Stephanie (August 2022)

"W.com is the bees knees. Amazing, brilliant, wonderful, fantastic!"

Tegan (July 2022)

"Super easy to book, our agent Jessica was super helpful with lots of great advice on tours available"

Ashley (July 2022)

"Justin Biehl has once again been the highlight during this process! I can not speak highly enough about his customer service skills, also assisting me to understand how my Whistler Rewards membership works. Since my first trip in June of this year, I am now looking forward to my fourth trip. There is nowhere else I'd rather spend my birthday!"

Susan (July 2022)

"Great customer support!"

Lisa (June 2022)

"You guys are always great. I tell everyone about your service."

Erin (June 2022)

"Thank you to Devon for all her help."

Ian (May 2022)

"Leah was so patient with all my questions and so helpful with info, etc. Thank you, Leah!"

Ginnoula (May 2022)

"The website is quick and easy. And staff are quick to reply to emails when I needed help."

Laing (May 2022)

"Leah was extremely patient and responsive in answering all my questions and giving me suggestions!"

Dorianne (May 2022)

"Brilliant help from Devon at Whistler.com. Easy to understand booking forms. Thank you."

Avril (May 2022)

"Congratulations to Jessica Romero for her good explanation and recommendation."

Antonio (May 2022)

"Devon was a wealth of information. She was very helpful!"

Marien (May 2022)

"Quick, friendly responses from Jesica who really wanted to help us have the best possible trip. We were amazed as to how knowledgeable she was and how helpful she was at providing us with information to help us make decisions as to what activities to do. We felt she really listened to us and wanted us to have a lovely holiday. What top notch service! So quick, so helpful and so friendly - what more could you ask for?"

Sara (April 2022)

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