What should I do before booking my trip to Whistler?
Prior to booking a vacation to Whistler, we recommend you do your research and plan ahead. Visit whistler.com/covid for everything you need to know about visiting Whistler.
When reserving your trip to Whistler, please review the individual booking and cancellation policies outlined throughout the online booking process or call 1.800.944.7853 to speak with our local Travel Consultants.
Consider purchasing travel insurance, which may provide coverage for coronavirus-related events. Be sure to carefully read the policy coverage for details.
Where can I find out more information regarding travel or health advisories?
We strongly recommend that all travelers follow health and safety information from health officials as well as travel advisories from local authorities. For your convenience, we have provided a list of resources through our Know Before Your Go guide.
Where can I find information on what's open in Whistler during my vacation?
Consult Whistler's Doors Open Directory to see what businesses are open and how they have modified their operations in response to Covid-19.
What should I do if I need to cancel my trip due to a coronavirus-related event?
Our Whistler Local Travel Consultants are here to assist with any questions you may have about postponing or cancelling your trip to Whistler. Call us at 1.800.944.7853 to speak with our team about options.
Will I automatically receive a refund if I cancel my trip?
Cancellation policies are set by our accommodation and activity partners and at the discretion of each business. In event of coronavirus-related event, we are encouraging our local partners to look beyond their standard policies to accommodate cancellation requests where possible. Through our Book With Confidence program, we are recommending our partners provide either a full refund, a free date change, or credit towards a future stay.
Am I able to cancel my reservation online?
When cancelling online, regular cancellation policies as outlined in your confirmation document will apply. In order to cancel due a coronavirus-related event, we recommend you contact our local travel consultants at 1.800.944.7853 to review your cancellation options.