Vancouver to Whistler by Shuttle Bus

Winter Travel – 1 Hour Guarantee

• November 27, 2019 ‐ March 17, 2020
• We offer a 1 hour maximum wait time guarantee for flights landing between 7:30 AM and 11:00 PM

Off-Peak Travel – 2 Hour Guarantee

• March 18, 2020 ‐ Tuesday November 24, 2020
• A maximum wait time guarantee of 2 hours applies to all flights landing during our service hours 8:00 AM – 8:00 PM

Step 1. View the Schedule

If you require a departure from Whistler to Vancouver International Airport, view the schedule to decide on your scheduled departure time*. For departures from Vancouver Airport to Whistler, an airport meet & greet service can be selected during the online booking process.

Step 2. Book Online or By Phone

Online: Use the search function on this page to book your tickets. For an Airport meet and Greet service, this option can be selected in search results under Whistler Shuttle. You will be requested to add your flight information during the check-out process. Please note that online reservations are not available within 24 hours of travel time - call to confirm your reservation by phone.

By Phone: Call 1.800.944.7853 to inquire about same day reservations, specific options including pick-up locations and convenient door to door shuttle service to your accommodation.

*Travelling times are approximate and subject to traffic, weather and road conditions. Passengers must be ready for boarding 15 minutes prior to their confirmed departure time from Whistler or Vancouver hotels.

Pickup Instructions:

Airport Meet and Greet: A driver will be waiting to meet your flight with a sign with your name on it. For international flights, this will be outside customs. For domestic flights, this will be outside the baggage reclaim area.

Pickup Times: Whistler Shuttle offers flexible departures. In the case of a delayed flight, Whistler shuttle will adjust their departure schedule to ensure that you are on the road to Whistler as soon as possible. The shuttle meets flights arriving from 7:30 AM (8:00 AM from Spring to Fall) to as late as 11:00 PM in Winter and 8:00 PM in Spring-Fall. If your flight arrives after these times, you will be transferred to the first shuttle the next morning.

Door to Door Service

Door to Door service is included and provides transportation to most hotels and condos located in the Village (Whistler Village, Upper Village, Village North and Creekside). Due to the landscape at Whistler Village, at some locations Whistler Shuttle are able to provide transportation service to a property closest to your hotel/condo only. Whistler shuttle are still able to drop you off at your specific location in Whistler for an additional fee of $25/seat. To enquire about specific drop-off/pick up locations, please call 1.800.944.7853 for more information. A list of all drop off/pick up locations is also available to view during the online checkout process.

Key Service

Due to the additional requirement to provide Key pick-up, check-in assistance and additional transportation, a Key Service fee of $25 per group (ibe address) will be levied (plus 5% GST). This fee is a one time fee (inbound only) and does include your return pick-up at your hotel/condo. Guests must make their checkout arrangments directly with the property management company prior to departure. The key service can be booked online. Please add to your cart when booking.

Baggage Policy

Limit to 2 pieces of luggage, not to exceed 22.5 kg (50lbs.) per piece and one carry on (6.8 kg / 15lbs and under). Overweight items will be subject to an additional fee per piece of $15.00 (includes tax) and space availability.

Bike Ski, Snowboard & Golf Club Policy

These items will be accepted for transport on a space available basis and must be properly contained (box or bag). Ski & Snowboards are considered to be 1 of your 2 allowed luggage pieces. Maximum of 1 bicycle per passenger at an additional charge of $15. Bicycles must be boxed.

Step 1. View the Schedule

View the schedule and identify your desired departure time*.

Step 2. Book Online or By Phone

Online: Use the search function on this page to book your tickets. For round trip products, please select the departure date first. You will then be prompted at check-out to select your return time and date. Please note that online reservations are not available within 24 hours of travel time - call to confirm your reservation by phone.

By Phone: Call 1.800.944.7853 to inquire about same day reservations, specific options including pick-up locations and convenient door to door shuttle service to your accommodation.

*Travelling times are approximate and subject to traffic, weather and road conditions. Passengers must be ready for boarding 15 minutes prior to their confirmed departure time from Whistler or Vancouver.

November 18, 2019 - November 23, 2020

Pickup Locations

YVR (Vancouver International Airport) Pick-up Location (Northbound): Meet at our YVR Skylynx Kiosk beside the escalator at International Arrivals.

Downtown Vancouver City Centre: Meet on Melville Street outside of Hyatt Regency Hotel near Burrard Metro Station.

Highway 99-Cheakamus Crossing*: pick up/drop off point is on the highway at the traffic lights @ Cheakamus/Function Junction which is about 1KM walk from the HI Hostel. By reservation only.

Creekside: Pick-up and drop-off by reservation only. The meeting point is outside of Legends Hotel at the bus stop.

Whistler: Meet at Whistler Gateway loop near the Whistler Visitor Centre.

Door to Door Drop-Off Service in Whistler

Add $10 per adult (13+) and $5 per child (6-12) single trip for door to door service

Key Service

Add $15 per adult and $7.50 per child for single trip ($25 for return trip) key pick-up and check-in assistance for guests staying at Whistler Premier or Resort Quest properties.

Baggage Policy

Each ticket holder may bring one standard size suitcase or duffel bag no larger than 158 centimeters (62 inches) and weighing a maximum of 23 kilos (50 pounds) plus one carry-on bag that can fit in the overhead storage compartment. Please note that overhead storage space on buses is typically smaller than found in airplanes and measures 23x 40.5x51 cm (9x16x20 inches). Bringing a small suitcase as a carry-on bag weighing no more than 12 kg (25 lbs) is perfectly fine. Additional luggage is charged $15 each for a single or return trip.

Bikes, Skis & Golf Clubs

Each ticket holder may also bring one set of skis or snowboard or golf clubs. Additional skis or snowboards or golf clubs are charged $15 which also covers the return trip if a return trip is purchased at the same time. Customers wishing to transport a bicycle or tandem are charged $20 per bike for a return trip.

We recommend customers purchase additional luggage and gear in advance through Whistler.com or by contacting Whistler.com call centre 1800-944-7853 to guarantee we have room to accommodate your request. In the unlikely event that we do not have room for your gear, we commit to ensuring your gear travels safely on the next service and dropped off at your final destination.

Step 1. View the Schedule

View the schedule and identify your desired departure time*.

Step 2. Book Online or By Phone

Online: Use the search function on this page to book your tickets. For round trip products, please select the departure date first. You will then be prompted at check-out to select your return time and date. Please note that online reservations are not available within 24 hours of travel time - call to confirm your reservation by phone.

By Phone: Call 1.800.944.7853 to inquire about same day reservations, specific options including pick-up locations and convenient door to door shuttle service to your accommodation.

*Travelling times are approximate and subject to traffic, weather and road conditions. Passengers must be ready for boarding 15 minutes prior to their confirmed departure time from Whistler or Vancouver hotels.

Epic Rides Fares

Pick Up / Drop Off Locations

Burrard Station Downtown Vancouver - Hyatt/Burrard sky train station. Melville St. door entrance to the Hyatt. Melville St. is about 100m long at this block and there could be other buses at this stop when Epic Rides pull up, please watch for Epic Rides pulling up behind them, along Melville St, beside the Hyatt.
Gateway Bus Loop Whistler Village - located in the heart of Whistler Village beside the Visitor Centre.

Baggage Policy

Skis and Snowboards

• Skis and Snowboard are free to bring during winter months

Vancouver to Whistler Bike Shuttle

• May - October only
• There is no extra charge to bring bikes from Vancouver to Whistler
• Transport your bike in or out of a box
• There is limited capacity on each bus for bikes

Disclaimer: Please note the only way to guarantee no chips or scratches is by putting your bike in a box. Epic Rides’ trailers are exposed to the elements and may be hit by stones from oncoming traffic. There is also a chance of hitting pot holes or other debris on the road. Small scratches, rubbing and / or chips may happen. Epic Rides takes no responsibility for any bike damage.

Other: Epic Rides have custom designed storage to ensure you can bring as much luggage, equipment or extras as you need without having to worry about enough room.