Whistler Blackcomb Winter Lift Tickets

What Whistler Blackcomb Day Pass products are available for the 2020/21 season?

There will be two variations of the new Whistler Blackcomb Day Pass.

Unrestricted:

• Access to Whistler Blackcomb only
• No restricted dates
• Available for Adults (13+) and Children (7 - 12)
• Sold in Canadian dollars
• Choose 1 to 10 total days from as low as CAD$108 per day
• Does not need to be used on consecutive days
• Can be used anytime throughout the 2020/21 season
• Savings increase for each additional day purchased
• Non-refundable and non-transferable

Restricted:

• For those with flexibility to navigate around peak restrictions, guests can realize even greater value with the restricted Whistler Blackcomb Day Pass
• Includes Peak Restricted dates: 11/26/2020 - 11/28/2020, 12/26/2020 - 12/31/2020, 01/16/2021, 02/13/2021 - 02/14/2021
• Available for Adults (13+) and Children (7 - 12)
• Sold in Canadian dollars
• Choose 1 to 10 total days from as low as CAD$91 per day
• Savings increase for each additional day purchased
• Non-refundable and non-transferable

What dates are restricted on the Restricted Whistler Blackcomb Day Pass?

The Restricted version of the Whistler Blackcomb Day Pass saves guests up to 50% as compared to lift tickets and is designed for guests who do not intend to ski during peak periods. Restricted dates are: 11/26/2020 - 11/28/2020, 12/26/2020 - 12/31/2020, 01/16/2021, 02/13/2021 - 02/14/2021. To maximize flexibility, guests who plan to ski during restricted dates can purchase the unrestricted Whistler Blackcomb Day Pass.

What is the difference between the Epic Pass and Whistler Blackcomb Day Pass?

Both the Epic Day Pass and the Whistler Blackcomb Day pass are non-refundable, non-transferrable and provide incredible value to guests who purchase in advance of the season. The Whistler Blackcomb Day Pass is sold in Canadian dollars, and offers the best value for guests who plan to ski or ride exclusively at Whistler Blackcomb. The Whistler Blackcomb Day Pass offers a savings of up to 50% as compared to lift tickets and up to 35% as compared to Extra Early Booking Offer promotions.

Who is eligible to purchase the Whistler Blackcomb Day Pass?

Whistler Blackcomb Day Pass is for everyone and allows all guests to unlock incredible value at Whistler Blackcomb when they commit in advance of the season. Anyone is able to purchase a Whistler Blackcomb Day Pass while they are on sale ahead of the season; there are no age or geographic restrictions. The Whistler Blackcomb Day Pass is non-refundable and non-transferable.

Do my Whistler Blackcomb Day Pass days have to be used consecutively or can the days be used throughout the season?

No, Whistler Blackcomb Day Pass offers customers flexibility to use the preloaded amount of days throughout the 2020/21 winter season. The days do not have to be used consecutively. The Restricted Whistler Blackcomb Day Pass option is subject to restricted dates.

Will I be able to purchase Whistler Blackcomb Day Passes all year?

No, the Whistler Blackcomb Day Pass will only be sold for a limited time, ahead of the winter season, so purchase today for the best price guaranteed!

Is the Whistler Blackcomb Day Pass eligible for the Turn in Your Ticket Program?

Yes, the Whistler Blackcomb Day Pass of five days or more, both restricted and unrestricted, is eligible for the Turn in Your Ticket program for the 2020/21 season.

Why are Whistler Blackcomb implementing a reservation system?

For your safety, Whistler Blackcomb are managing on-mountain access this season. To ensure physical distancing is possible, Whistler Blackcomb will be managing the number of guests on-mountain. For the vast majority of days, it is expected that it will not be an issue for anyone to access our mountains. Reservations will be required every day of the season at every resort for all pass holders. Pass holders will have priority access to book their preferred days during the season, and lift tickets will not go on sale until Dec 8, 2020.

How are the capacity maximums determined by the resort?

Whistler Blackcomb will be assessing capacity based on a variety of factors to determine the capacity across each of our resorts by taking into account factors such as operating plans, local regulations, weather conditions, size of resort, historic visitation numbers and our own operating experience to estimate the number of guests we can accommodate for safe physical distancing. Capacity maximums will vary based on the above factors and may change based on certain other factors, including government regulations or operational ability.

Do I have to make a reservation to be able to use my pass?

Yes, this season, Whistler Blackcomb will be implementing a reservation system for every day of the season. It is possible that at some point in the season we may decide that we no longer need the reservation system. However, with so many uncertainties, we believe it is prudent to have this system in place now. The reservation system is designed to provide confidence to pass holders to know when they will be able to use their pass. Pass holders will be required to make a reservation, whereas for lift ticket purchasers, the reservation will be automatically included as part of their purchase. When you purchase a lift ticket for this season, it will include a reservation for a specific date, and therefore there is no need to make any further reservation.

When will I be able to make my reservations for the season?

2020/21 pass holders can start making reservations online beginning November 6, 2020 for the Core Season (from December 8, 2020 to Easter, April 4, 2021). For Early Season (all days prior to December 8, 2020), Whistler Blackcomb will release reservation inventory for the upcoming week based on conditions and terrain availability. Lift tickets will go on sale December 8, 2020. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. We will not be selling lift tickets during Early Season. The best value for early season skiing and riding is a Whistler Blackcomb Day Pass (save up to 50% off daily lift tickets).

How do I make a reservation?

Pass holders will be able to make a reservation online at epicpass.com by logging in to My Account or over the phone. Additional information will be provided by early November.

How many days can I reserve at one time?

Every pass holder will be offered Priority Reservation Days for the Core Season for the number of days of access on each of their passes, up to 7 Priority Reservation Days. As pass holders use their Priority Reservation Days, they can book additional reservations, maintaining up to 7 reservations (or however many days of access are remaining on their pass(es)) at a given time.

In addition, pass holders will be able to make as many week-of reservations (or however many days of access are remaining on their pass) within a week of their desired ski or ride day, subject to availability and their pass access on that day.

Pass holders will be able to make as many reservations in Early Season as available, based on capacity and pass access. Reservations will be made available on a weekly basis for the upcoming week of skiing, and these reservations do not count towards pass holders Priority Reservation Days for the Core Season. It is expected that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date.

Do pass holders get first access to reservations?

Yes. In the Early Season, pass holders will be the only guests on the mountain and lift tickets will not be for sale. Pass holders will have exclusive access to make reservations for the Core Season from November 6, 2020 through December 7, 2020 to reserve up to 7 Priority Reservation Days or the number of days available on their pass, up to 7 days. During this window, there will be no daily lift tickets sold for the Core Season, giving pass holders priority access.

Booking a reservation will turn on and off your pass access for that day, so there will be no need for pass holders to bring anything but their pass and they will be able to access the mountain as usual. If you purchase a lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. As a result, you only need to bring your lift ticket as you normally would to access the mountain.

Epic Coverage - Frequently Asked Questions

How do I sign up for Epic Coverage?

Epic Coverage is free for all pass holders and there is no sign up required.

Do I have to pay for Epic Coverage?

No, Epic Coverage is free for all pass holders. Historically, pass holders had to pay up to $35 if they chose to insure their pass against personal risk, but the new Epic Coverage program is now included with all passes.

Can I still purchase Pass Insurance?

No, Vail Resorts no longer offers Pass Insurance. Epic Coverage provides refunds for qualifying personal events as well as certain resort closures due to disease (e.g. COVID-19), war, terrorism, or specific natural disasters. And it’s free for all pass holders.

Are all pass and card products are included in Epic Coverage?

Yes. All Whistler Blackcomb pass or card products are are included in Epic Coverage.

Do I still have Epic Coverage once I use my pass?

Yes, you will have Epic Coverage from when you purchase your pass through the end of the 2020/21 ski and ride season for qualifying personal events and through the “Core Season” for certain resort closures, depending on your coverage preferences selected.

What is covered by Epic Coverage?

Epic Coverage provides protection across a range of personal events and certain resort closures. A summary of the qualifying personal and resort closure events that are covered are shown below.

If any of the following happens over the course of next season, you will get a full or prorated refund:

Personal Coverage

• Job Loss
• Stat-At-Home Order from County, State, Country
• Injury, Sickness, Death
• Pregnancy
• Visa Rejection
• Jury Duty
• Military Service
• Employer Transfer
• And more

Resort Closure Between Thanksgiving (November 26, 2020) and Easter (April 4, 2021)

• Disease (e.g. Covid-19)
• War
• Terrorism
• Natural Disaster (specifically defined in resort Terms & Conditions)

You are covered when you need it the most, both now and throughout the season.

When does my Epic Coverage become effective?

Your Epic Coverage begins when you purchase your pass and agree to the terms and conditions of Epic Coverage, and lasts until the last day of the 2020/21 ski season for personal events and through the Core Season for certain resort closures.

What is the coverage period for a personal event?

If a qualifying personal event occurs between the purchase of your pass and the last day of the 2020/21 ski and ride season, you may be eligible for a full or prorated refund based on when your personal event occurred and/or how many days you are able to ski or ride during the season. Specific personal events must impact at least 30 consecutive days of the core season to qualify. Please see “How are refunds determined?” for more details.

When does a resort closure event need to occur to be covered?

A covered resort closure event must occur during the Core Season. The “Core Season” is from November 26, 2020 to April 4, 2021. This is the time period used to define the percentage of the season impacted when determining refunds. Please see the “How are Refunds Determined?” section for additional details.

Are resort closures caused by snow events covered by Epic Coverage?

No. The only weather-related events that are covered by Epic Coverage are for natural disasters (flood, hurricane, tornado, earthquake, fire, and volcanic eruption) that lead to a resort closure. All other weather-related closures are not eligible for refunds.

Does Epic Coverage provide refunds, or just credits to apply to next season?

Epic Coverage provides refunds to our pass holders for the 2020/21 season, not a credit to apply to the purchase of a pass for the 2021/22 season.

If the entire 2020/21 season is lost due to a covered resort closure, would I get a full refund for my pass purchase?

Yes, if the entire 2020/21 season was lost due to all of our owned and operated resorts being closed from U.S. Thanksgiving to Easter due to disease (e.g. COVID-19), war, terrorism, or a natural disaster, then you would receive a 100% refund at the end of the 2020/21 season.

For refunds that are influenced by the number of days I ski or ride, how are the number of days I skied determined?

Any days skied or ridden at Vail Resorts’ owned and operated resorts, as well as any days skied or ridden at our partner resorts, will count towards your number of days, regardless of the time period of the season in which you skied or rode.

What happens if I already purchased Pass Insurance for the 2020/21 season?

You will be refunded the amount you paid for pass insurance by June 30, 2020.

For Epic Coverage Terms & Conditions, please visit www.epicpass.com