Meet the Team

We Know Whistler

At, we come to work every day for one reason – to share our passion for the mountains. Our office is located at the base of Whistler and Blackcomb Mountains, and our travel consultants live and breathe Whistler every day. We’re a team of skiers, bikers, snowboarders, golfers and hikers that happen to live and work in the best alpine ski destination in the world.

Real Advice, Real-Time

We go to great lengths to try before you buy so that we can give you the best advice on any aspect of the resort including accommodation, lift tickets, snow school, golf, spas and things to do in every season. Plus, we're based in Whistler, so always have the most up-to-date, local tips on conditions and what's on. Want to know real-time mountain conditions? No problem, we’ll take a ski break and get back to you.

The team is comprised of locals that have explored the area summer, winter, spring and fall for over 173 years combined.

Katie Copland

Katie Copland
Reservations Supervisor

Prefers Blackcomb for snowboarding, and Alta Lake for summer sunset paddleboard sessions.

Phone: 604 966 3214


Jenny Pedersen

Jenny Pedersen
Senior Manager, Sales

Earning après in Whistler for 21 years by backcountry skiing, snowmobiling, mountain biking, fish fighting and hunting.

Phone: 604 966 3215


Justin Biehl

Justin Biehl
Groups Specialist

A local fun-haver with the skills acquired through many years of travelling to help you experience that once-in-a-lifetime feeling.

Phone: 604 966 3218


Jason McClean

Jason McClean
Golf Specialist

Golfer & baseball player by summer, hockey and skier by winter. Highly suggests any of the 4 golf courses (and their patios) in the Whistler area. Find him on the fairways around Whistler.

Phone: 604 966 3225


Chris Watson

Chris Watson

In winter - skier. In summer - just add water. Loves mountains, lakes & rivers. Suggests rafting the Elaho.

Phone: 604 966 3220


Devon Jenkins

Devon Jenkins

Spends winter snowboarding Blackcomb, then enjoying après at RMU. Spends summer at the lakes or on the trails with her husky.

Phone: 604 966 3227


Leah Regan

Leah Regan

Aspiring snowboarder in the winter and playing golf, biking, or at the local lakes all summer.

Phone: 604 966 3207


Jesica Romero

Jesica Romero

Loves the mountains, especially in the summer time! Really enjoys going camping, biking, hiking and going to the lakes.

Phone: 604 966 3208


Alli Armstrong

Alli Armstrong

Falling on her snowboard in the winter, and in the summer – falling off her paddleboard. Rainbow Park/Alta Lake enthusiast. You can usually catch her at Alpine Café on her days off.

Phone: 604 966 3219



"A few years ago, I tried booking through and was helped by the lovely Leah Regan. Now I will always reach out to her whenever I book. Not only is she knowledgeable about Whistler, she is very helpful in getting me what I want. And if she doesn't, she finds alternatives for me. Even though we've only communicated through email, I can always sense a smile through the internet always willing to help."

Jason (May 2023)

"Justin has been an awesome help over at TW and the length of our email thread just speaks to his level of detail and thoroughness! Hats off to him."

Julia (May 2023)

"Alli who helped with my booking was very helpful. Great experience."

Douglas (April 2023)

"Live chat with local was helpful"

Yasuko (April 2023)

"Phone help was exceptional!"

Evan (April 2023)

"Alli was extremely helpful! Thank you."

Seema (April 2023)

"Great service for first time visitors."

Ian (April 2023)

"Alli Armstrong has been very helpful throughout this process."

Susie (April 2023)

"Great chat with Chris and good help, thanks."

Christopher (April 2023)

"Leah Regan was amazing! She was super helpful and really understood our needs. The booking was super easy and we are very happy with everything"

Elizabeth (April 2023)

"Thank you Jesica for the fast work! The process was very simple, I like how I can book my itinerary via an email link."

Kaylyn (April 2023)

"Amazing people! Very friendly, and always ready to help you! Thanks a lot guys! YOU ARE AMAZING!"

Jose Augusto (April 2023)

"Camille was very helpful"

Marie-Pierre (April 2023)

"Great help with the chat person that was able to put the quote together for me based on my needs. Thank you."

Mike (April 2023)

"Fast online services and customer service through chat is very helpful and accommodating."

Autumn (April 2023)

"Great information all in one location."

Autumn (April 2023)

"Devon was a big help!"

Skip (April 2023)

"Jesica is amazing! Follow up on us and helped us with our reservations."

Gilberto (April 2023)

"We could not be happier! From the transport, to the ski delivery, to the grocery delivery, to the condo, and to the loveliness that is Whistler. The boys have skied all day in excellent conditions and they are raving. They don’t rave about anything usually! I almost want to cry when I think about the amount of stress you took off of my shoulders while planning this trip."

Maranda (April 2023)

"Camille was very friendly, answered everything and provided me with the right links and resources."

Karen (March 2023)

"Alli answered all of my questions, she went above and beyond to assist me even after the phone call with other inquiries that I have, saving me a lot of time. She also has an amazing vibe (and voice), it makes me really want to deal with her the next time I visit Whistler."

Karen (March 2023)

"Just wanted to thank you SO MUCH for all the help you gave us on planning our vacation to Whistler. We all had a fantastic and memorable time. We got there with only 2 skiers and left with FIVE!! The ski instruction really made a difference for the first time skiers. By the end they were all skiing wonderfully. The restaurants we ate at were all good. We also loved the bobsledding and the snow mobiling. Everyone was super nice to us!. Bottom line we LOVE Whistler and can't wait to come again!! We really, really appreciate all you did to help make our trip wonderful!!"

Crystal (January, 2023)

"Excellent customer service! Leah was awesome!"

Humberto (November 2022)

"Devon was exceptionally helpful!"

Karen (November 2022)

"Chris has been really patient and so very helpful. Much appreciated."

Julianne (November 2022)

"Chris Watson at provided top class service. He was extremely professional and knowledgeable. He was patient and he listened and catered to all my requests. In addition, he helped me arrange my itinerary. I really appreciate his time and effort in assisting with my booking."

Unknown (August 2022)

"Leah Regan that helped me was fantastic and very patient with answering all my questions."

Larissa (August 2022)

"Leah was amazing!"

Stephen (August 2022)

"I spoke with Jessica today and she was so helpful. Very professional and very quick, very polite and very informative! A true gem to deal with. She answered every question I had but also went over and above suggesting things I could do while my family went ziplining. It's really so appreciated when you are from another province. A++ for my experience."

Stephanie (August 2022)

" is the bees knees. Amazing, brilliant, wonderful, fantastic!"

Tegan (July 2022)

"Super easy to book, our agent Jessica was super helpful with lots of great advice on tours available"

Ashley (July 2022)

"Justin Biehl has once again been the highlight during this process! I can not speak highly enough about his customer service skills, also assisting me to understand how my Whistler Rewards membership works. Since my first trip in June of this year, I am now looking forward to my fourth trip. There is nowhere else I'd rather spend my birthday!"

Susan (July 2022)

"Great customer support!"

Lisa (June 2022)

"You guys are always great. I tell everyone about your service."

Erin (June 2022)

"Thank you to Devon for all her help."

Ian (May 2022)

"Leah was so patient with all my questions and so helpful with info, etc. Thank you, Leah!"

Ginnoula (May 2022)

"The website is quick and easy. And staff are quick to reply to emails when I needed help."

Laing (May 2022)

"Leah was extremely patient and responsive in answering all my questions and giving me suggestions!"

Dorianne (May 2022)

"Brilliant help from Devon at Easy to understand booking forms. Thank you."

Avril (May 2022)

"Congratulations to Jessica Romero for her good explanation and recommendation."

Antonio (May 2022)

"Devon was a wealth of information. She was very helpful!"

Marien (May 2022)

"Quick, friendly responses from Jesica who really wanted to help us have the best possible trip. We were amazed as to how knowledgeable she was and how helpful she was at providing us with information to help us make decisions as to what activities to do. We felt she really listened to us and wanted us to have a lovely holiday. What top notch service! So quick, so helpful and so friendly - what more could you ask for?"

Sara (April 2022)