Meet the Whistler.com Team
We Know Whistler
At Whistler.com, we come to work every day for one reason – to share our passion for the mountains. Our office is located at the base of Whistler and Blackcomb Mountains, and our travel consultants live and breathe Whistler every day. We’re a team of skiers, bikers, snowboarders, golfers and hikers that happen to live and work in the best alpine ski destination in the world.
Real Advice, Real-Time
We go to great lengths to try before you buy so that we can give you the best advice on any aspect of the resort including accommodation, lift tickets, snow school, golf, spas and things to do in every season. Plus, we're based in Whistler, so always have the most up-to-date, local tips on conditions and what's on. Want to know real-time mountain conditions? No problem, we’ll take a ski break and get back to you.
Katie Copland - Supervisor
Skier, biker and SUPer. Recommends summer alpine hiking and Lost Lake trails for XC biking.
Phone: 604 966 3214
Jay Grottoli - Golf Specialist
Golfer & biker by summer, snowboarder by winter. Highly suggests any of the 4 golf courses (and their patios) in the Whistler area. Find him on the fairways around Whistler.
Phone: 604 966 3225
Ina Vestgaard - Groups
Loves snowboarding & hiking. Suggests visiting local restaurants - especially Rim Rock & Creekbread.
Phone: 1866 299 6971
Kylie Saso - Consultant
Snowboarder. Loves riding beautiful mountains. Recommends a double ceasar from Seppos.
Phone: 604 966 3217
Sarah Hart - Consultant
Loves snowboarding, biking and Après sessions with friends! Find her in Crystal Trees on a powder day or paddling down the River of Golden Dreams in Summer.
Phone: 604 966 3272
KC - Consultant
Enjoys hiking, swimming at Alta lake and dog-walking. Recommends ATV'ing in the Callaghan Valley.
Phone: 604 966 3203
Rachael Brock - Consultant
Skier, rock-climber and hiker. Recommends ice-climbing in winter or the bike park in summer.
Phone: 604 966 3218
Ben Cooke - Consultant
Backcountry skier, snowmobiler, mountain biker and fly fisherman. Find him on Saudan Couloir. Suggests a visit to Coast Mountain Brewing in Function and Christine's on Blackcomb!
Phone: 604 966 3221
Scott Wotton - Consultant
Snowboarder in winter and golfer in summer. His favourite ski run is the one that leads to Après. Suggests snowboarding in the morning, followed by the Scandinave Spa.
Phone: 604 966 3208
Chris Watson - Consultant
In Winter - skier. In Summer - just add water. Loves mountains, lakes & rivers. Suggests rafting the Elaho.
Phone: 604 966 3220
"Thanks again for your help. I'm so glad I found you!
"Good morning Chris,
We just wanted to reach out to you again and thank you for helping us plan our honeymoon. It was PERFECT. It could not have been better. Everything you helped us planned was so much fun and we had a blast. It was easily the best and most stress free exciting trip we have ever taken. We could not have done it without your help. THANK YOU SO MUCH! All the activities and recommendations you had for us were great. We are already talking about going back again possibly in the summer sometime and would love to keep in touch with you to get your help in planning that as well. Again, I cannot thank you enough for all your help. It was truly an amazing honeymoon.
Thanks again and all the best in 2018.
Thank you very much for the consideration, it is greatly appreciated. It was too bad that our entire family was hit with such a nasty flu bug at such a beautiful place on the planet. We definitely hope to be back at some point in the future and will try to get the full Whistler experience. Thank you very much for your professionalism, you’re part of a class organization.
Thanks again and all the best in 2018.
"I have to say this is one of my best experiences with customer service and helping out! Thank you!"
"To The Management of Whistler.com,
I was recently served via Live Chat by one of your staff members named Kylie. I'm writing to state how pleased I am with her service - she was quick to respond, extremely clear when dealing with my tricky questions, and gave excellent booking suggestions with alacrity. Her politeness and humour were also notable - etiquette has no minutiae unknown to her. I was on the fence about coming to Whistler until she sedulously solved all queries I had, over the course of a chat session that went on for over an hour and a half. She single handedly removed the dread of holiday organisation by providing me with excellent itinerary suggestions, that have not only saved me money, but by the looks of things have set me up to have an excellent holiday. Kylie is a genuine asset to your team."
"Dear Chris, Thank you so much for getting back to me. You guys are great! I just want to thank whistler.com representatives for the outstanding customer service. Jody, Sylvia and yourself have been so helpful.
"Your assistance and expertise helped us plan a really memorable vacation. We had a great time in Whistler.
I just spoke with Katie as it is Sylvia's day off. I have to say she was also incredible. Wow. And really knows her stuff. I'm not sure who does your hiring, but keep up the great work.