Cycle Whistler

Tony Shally
9 months ago
Totally amazing e bike tour. Great value for money. Great tour guide. Saw so much . Would definitely recommend the tour. See so much more than you would if doing yourself. So glad I booked it now

Karan Verma
a week ago
We were a group of 10 and had a really underwhelming experience. The associate or possibly the owner was quite rude and not helpful—he made things unnecessarily complicated from the start. It felt like a one-man army trying to run the entire shop, and he was overly strict and obsessive about checking bikes even while we were on the way. The customer service was definitely lacking. On top of that, the prices are high compared to other rental places in the village. We visit Whistler regularly, but we won’t be coming back to this shop. Not recommended.

shannon-lea Chiperzak
3 weeks ago
We had a blast. It was a perfect day for the ride. The views are outstanding. The trail is such a great way to be right in nature. Breathtaking. This will be a thing we do every trip to whistler!! Friendliest staff.

ibra hj
9 months ago
I recently visited Cycle Whistler and had a fantastic experience. Daisey was incredibly helpful and welcoming from the moment I arrived. She took the time to thoroughly explain the different bike options and routes, making sure we felt confident and informed. The pricing was quite reasonable, E-bikes were available for $70, while regular bikes were only $25. Daisey’s assistance in planning our route enhanced our ride significantly. Overall, the service was top-notch, and I highly recommend Cycle Whistler for anyone looking to explore the area.

Steve Joung
9 months ago
**I recommend avoiding this bike shop unless you’re prepared to pay for their equipment upgrades.** As a father of two, I rented a Rad eBike to follow my kids around for an afternoon. Before leaving the shop, an employee specifically told me not to sit on the bike while the kickstand was down. I am a licensed US-FAA pilot and maintain all my vehicles and gear to high standards. When given instructions, I follow them carefully. Within the first 30 minutes of riding, I put the bike on its kickstand, and the kickstand immediately broke off. The bike wasn’t dropped, crashed, or mishandled. (I did subsequently ride the bike down the popular Valley Trail to Lost Lake, which involves some gravel, but the kickstand broke long before that.) When I returned the bike, I handed the broken kickstand to the staff and explained what happened. After inspecting the bike and confirming there was no other damage, they said nothing about additional charges, and I left. The next day, I received an email with ~$150 in charges on my credit card: $90 for a new kickstand and $50 for labor to install it. This was done without any prior communication. When I spoke with the manager, she claimed she had contacted the bike manufacturer (Rad Bikes), who supposedly told her that the only way the kickstand could break was if the rider sat on the bike with the kickstand deployed. This was incredibly frustrating because it implied that I was lying about how I used the bike. The manager kept repeating that I had signed the waiver and declined their $20 insurance policy. Despite my attempts to explain that the kickstand might have already been weakened by years of use or previous riders, she dismissed my concerns. The kicker was when they sent me a picture of the broken kickstand, which clearly showed significant wear and tear—exactly what you’d expect from years of use and not a single ride. Now, I get to purchase and install a brand new kickstand for their aging bike. Talk about the straw that broke the kickstands back. In short, if you don’t want to end up paying to upgrade their used bikes, I strongly suggest renting elsewhere.