In an emergency, staff will assist people, but they are not trained to lift anyone. The Lodge is host to the Wounded Warriors Retreat for physically and emotionally wounded veterans
General
High Speed Internet Service
- Business has high-speed internet service available for video application use
Service Dogs
- Business has a dog relief area on site
Cognitive Sensory Friendly
Overall Space
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Mobility
Accessible Guest Room Bathroom
- Lever style faucet controls
- Grab bars at toilet
- Handheld showerhead with lever controls
- Fixed grab bars in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- No threshold roll-in shower
- Lowered mirror at sink vanity
- Insulated pipes under sink vanity, where these pipes are exposed
- Roll-under sink minimum roll under height 684 mm
- Door is a minimum 815 mm wide
Accessible Guest Rooms
- Rooms for guests using mobility devices
- Lowered hanging space in closet
- Space between furniture is a minimum of 900 mm
- Lowered room controls (light switches, temperature controls)
- Lowered "spyhole" in door
- Entry door is a minimum 815 mm wide
- Accessible route to accessible rooms
- Additional guest rooms have visually or hard of hearing features
Activities & Transportation
- Pathways are hard packed surfaces with a maximum slope 5%
Entrance
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
Food Services
- Accessible path of travel and accessible style tables/booths
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
Restroom in Public Area
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Vision
Overall Space
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
- Staff are available to accompany guests through the venue as a guide, and to describe the sights