Check In
You are required to meet 15 minutes prior to your scheduled tour time at our Cougar Mountain base.
If you are planning on staying at Cougar Mountain to enjoy the Day Ticket activities, you are welcome to participate first come first served, no additional reservations are required.


ALL TOURS WILL LEAVE PROMPTLY AT DESIGNATED TOUR TIME - Early check in is required to allow time to sign waivers and assure that everyone on tour is ready to go.


Location:

This tour begins at our Cougar Mountain Basecamp located on Cougar Mountain at Sixteen Mile Creek Forest Service Road, Whistler, BC, V0N 1B8

Drive your own vehicle, grab a cab or take advantage of our complimentary roundtrip shuttle from Whistler Village.

If you plan on taking our complimentary shuttle from the Gateway Loop bus stop in Whistler Village, please visit our bus timetables to plan your trip!

Transport - The Adventure Group

The free shuttle runs daily from 8:30 AM to 11:00 PM (or later), offering round-trip service between Whistler Village’s Gateway Loop and Cougar Mountain Basecamp. From April 1–May 31 and Sept 1–Oct 31, it runs hourly with a short pause between 5 PM and sunset. From June 1 through summer, it runs every 30 minutes. Each shuttle seats 24 guests on a first-come, first-served basis. During busy times, arrive early to ensure a spot.


Height/Age/Weight Tour Requirements & Restrictions
Your safety is our first priority and therefore there are no exceptions to these policies.
•Minimum age is 10 years old
•Minimum weight is 80lbs when water levels are low and 90lbs when water levels are high
•All guests are required to wear a helmet and must fit our XXS helmet at a minimum to participate.
•All guests are weighed at check in.
• While we recommend being a proficient swimmer for this activity, it doesn’t mean that you have to be a member of an Olympic swim team to be safe on the river. PFD’s (lifejackets), wetsuits, booties, and helmet are provided to all participants and are mandatory. We offer wetsuits up to size 4XL and life jackets that fit chest sizes up to 58 inches (147 cm).

Chaperone Policy
• Ages 10-15 require a full paying adult, aged 19+, on tour with them.
• Ages 16+ are able to join all tours without chaperone, granted the minimum requirements are met.

What To Bring:
•Swimsuit & towel
Closed toe shoes are required.
•Winter- Wear warm layers and dress like if you were going skiing/riding. Gloves and neck warmers are recommended and winter boots.

What We Provide:
•Helmet, Wetsuit, Booties and life jackets
•Secure complimentary lockers on site for valuables
•Change rooms are available however, no shower facilities are on site

Optional:
•Sunglasses with secure strap
•Sunscreen
•Go Pro - helmet mounts are available


Waivers
It is important that participants are aware that there are some inherent risks in outdoor activities. To acknowledge this assumption of risk, all participants will be required to read and sign a liability release form prior to prior to participating in any activity with The Adventure Group Whistler.
• Guest's 16 years and older sign their own waiver.
• Guest's under the age of 16 must have an adult age 19 or older on tour with them to sign the waiver on their behalf.

Alcohol Policy
Under no circumstance will any person suspected to be under the influence of any drugs or alcohol be permitted to participate in any TAG activity. Persons denied participation on the activity will not receive a refund.

Pregnancy Safety
For your own safety, we strongly discourage guests from participating in any of our activities when pregnant. In order to participate, we would require written consent from a physician with the understanding that all of our activities pose the risk of falls or im

All cancellations and changes must be confirmed 24 hrs prior to the day of your tour or are 100% non-refundable.

Group bookings require final confirmed numbers 14 days prior to the activity date, and any changes inside that period are subject to 100% charge.

Wedge Rafting reserves the right to cancel tours due to inclement weather, foreseeable hazards, insufficient bookings, or events beyond our control. Full refunds will be made or alternative dates offered in these unlikely events.

Full payment is taken at the time of booking.