Facts for the International Traveller

Facts for the International Traveller

Here are some handy facts to help you plan your holiday to Whistler, with Canadian-specific information for international travellers:



Travel Insurance

Medical and Dental Services in Whistler

Metric System

Money and Banking



Public Holidays

Frequently Asked Questions about Whistler


Outlets and voltage (110 volts) are the same as in the United States. Small appliances such as hair dryers, irons, razors, etc. can be used in Canada.

For visitors from other countries, adapters are required for electrical appliances. The frequency of electrical current in Canada is 60 Hz.


In case of a serious medical or other emergency, call 911 for assistance.

Medical Emergencies

The Whistler Health Centre is located in Whistler Village North. It offers urgent care, lab and x-ray services, doctor services and a 24-hour ambulance service.

4380 Lorimer Road
Whistler, BC
V0N 1B4
Phone: 1.604.932.4911
Emergency: 911


The Royal Canadian Mounted Police (RCMP) is responsible for policing in Whistler. The RCMP office is located in the public safety building in Whistler Village (Fire Hall).
Non-emergency: 1.604.932.3044
Emergency: 911

Roadside Assistance

Vancouver area: 1.604.293.2222
Rest of BC/Canada/USA: 1.800.CAA.HELP / 1.800.222.4357
Cell phone direct: *222

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Travel Insurance

Taking out a travel insurance policy to cover medical, theft, or loss for yourself and family is always a good idea. Canada is safe and tourist-friendly but you should always be prepared.

All charter services operating in British Columbia are insured and receptive tour operators are registered with the British Columbia Registry of Travel Companies.

If you are renting a car, rental companies always provide you with details on car insurance during your travels. Having car insurance while traveling in Canada certainly makes things much easier if you have been involved in a car accident. The British Columbia Automobile Association (BCAA) sells Visitor to Canada Insurance after arrival in British Columbia.

The British Columbia Automobile Association is affiliated with the American Automobile Association and provides information and roadside assistance.
Vancouver area: 1.604.268.5555
Rest of BC: 1.800.JOIN.CAA / 1.800.564.6222

Medical Services in Whistler

Please bring your provincial health card when you visit any medical service. If you have no Canadian medical insurance, you will be required to pay at the time of service.

Doctors and Medical Clinics in Whistler

Coast Medical Clinic
110-4350 Lorimer Road

Northlands Medical Clinic
101-4359 Main Street

Town Plaza Medical Clinic
40-4314 Main Street

Whistler Medical Clinic
201-4380 Lorimer Road

The clinics listed above provide the following services:

  • All regular family practice care (coughs, colds, etc.)
  • Follow-up visits
  • Minor injuries including suturing, casting and splinting
  • Prescriptions
  • STD testing and contraception
  • Acute orthopedic minor injuries
  • Check-ups and physicals
  • Sports medicine
  • Appointments and walk-ins
  • Visitors welcome
  • Open seven days a week

Whistler Health Care Centre

The Whistler Health Care Centre provides a comprehensive range of health care services all at one location. No appointment is necessary and programs offered include:

Urgent Care Clinic - 1.604.932.4911

The UCC is a diagnostic and treatment centre where any medical illness, emergency or patient can be treated, and if necessary, referred to other hospitals. An emergency physician is available 8:00 AM to 10:00 PM every day and on-call after hours for emergencies. Patients are seen in order of urgency of problem, not time of arrival - so wait times may vary.

The clinic may be used for:

  • Any medical problem
  • Any emergency after hours
  • Out patient laboratory and diagnostic imaging services referred by any physician

Other services at the Whistler Health Care Center: Community Services and Mental Health Services.

Dental Services

Whistler Dental
#336-4370 Lorimer Road

Aarm Dental Group
12 - 4122 Village Green

Creekside Dental Clinic
2011 Innsbruck Drive

Other Medical Services

Learn more about physiotherapists, massage therapists, chiropractors and acupuncturists in Whistler.

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Metric System

Canada follows the International Metric System. Temperature, rainfall measures, distance, weight and velocity are expressed in metric units. Distance is measured in kilometres (km).


  • 1 km = 0.6 miles
  • 1 mile = 1.6 km


  • 1 litre = 1.06 US quarts


  • 1 kilogram = 2.2 pounds
  • 1 pound = .45 kilograms


  • 30 km/h = 20 mph
  • 50 mph = 80 km/h

Money & Banking

Canadian Currency

Canadian currency comes in similar denominations to American currency. Coins come in:

  • One cent (penny)
  • Five cent (nickel)
  • Ten cent (dime)
  • 25 cent (quarter)
  • One dollar (loonie)
  • Two dollar (toonie)

Bills come in $5, $10, $20, $50, $100 and are multi-coloured. Canada does not have 1 or 2 dollar bills.

Credit Cards

Credit Card use is widespread. Visa, MasterCard, American Express and JCB International are accepted in nearly all shops, restaurants and hotels. Check with the vendor if you are unsure.

Currency Exchanges

In addition to banks and hotels that exchange currency, there are currency exchange locations in the Village.


Banking hours are generally Monday to Friday 9:30 am to 4:30 pm with extended hours on evenings and weekends at some locations. Most banks have automatic teller machines (ATM) which are accessible 24 hours a day. ATMs accept Cirrus, Plus and Interac.

  • Scotiabank 212-2059 Lake Placid Road, 604.966.3230 (Whistler Creekside)
  • BlueShore Credit Union 101-4321 Village Gate Boulevard, 604.982.8000
  • Royal Bank of Canada 101-4000 Whistler Way, 604.938.5800 (Whistler Village)
  • TD Canada Trust 138-4370 Lorimer Road, 604.905.5500 (Village North)
  • CIBC 4368 Main Street, 1.800.465.2422


Goods and Services purchased in British Columbia are currently subject to the 8% PST (Provincial Sales Tax) and 5% GST (Goods and Services Tax). The majority of items such as lift tickets, activities, etc. are subject to one tax (5% GST). Lodging is subject to the 8% PST and 5% GST in addition to the 2% municipal and regional district tax.

Information Regarding the Cancellation of the Visitor Rebate Program and Details on GST Rebates for packages booked through Tour Operators: More information.

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Tipping is standard practice. The standard minimum tip is 15 per cent. Tips are also given to taxi drivers, hairdressers, bartenders, spa therapists, hotel attendants and bellhops.

Public Holidays in Canada

Most shops and services are open on public (statutory) holidays in Whistler. In fact, it usually is a time for a festival or event! Hotels operate 24/7, 365 days a year.

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Useful Links for International Travellers

Call 1.800.WHISTLER (944.7853) to speak with a local travel consultant